DELIVERY - RETURN POLICY
Please contact us via info@riskynegotiations.com if you have any questions related to our product. We strongly recommend consulting our size chart and follow our notes with models sizes and height before making your order to ensure sizing satisfaction. Please carefully read through this returns policy as you are agreeing to this when you make a purchase from our website store.
We accept returns and exchanges for items which are in exactly the same condition, as customer receive it. Please contact info@riskynegotiations.com with your order number and details of the return/exchange. Returns, refunds and exchanges will only be processed once the item is received back in our warehouse in original condition, with original packaging and tags.
If you have a change of minding respect of a purchase, we will accept a return within 14 days of purchase and provide you with a credit note or refund.
We have rights to refuse any returned item that does not meet its original condition. Please note we do not allow exchanges or returns on discounted/sale products.
RETURN - EXCHANGE - POSTAGE
All shippings costs related to exchanges and returns due to “change of mind”, will be paid by customer. Risky Negotiations does not cover shipping costs for returns/exchanges unless proven faulty. Shipping costs are not refundable for “change of mind” returns and exchanges and you are responsible for the cost of shipping the product back to us.
All returned orders will be issues with either a credit note or refund to the value of the item(s) returned, less any shipping costs. Please note, we are not responsible for lost, stolen or undelivered returned parcels.
FAULTY ITEMS
If you believe your purchased item is faulty, incorrect or missing an item - please contact us via info@riskynegotiations.com with photo of the fault and your order number. All claims need to be lodged within 14 days of receiving an item. Refunds will only be processed if the item is proven faulty. We reserve the right to refuse a return if it does not meet our standards and is obvious of your own damage or neglect of the item.
For faulty items we will cover the postage cost for the returns, however, you are liable for any delivery costs if we refuse the return if it does not meet our standards. Please exercise caution when trying on items as stained/ dirty items will not be accepted.
PRIVACY & SECURITY
Your privacy and security is respected by Risky Negotiations, and always will be a priority. Please be aware that we keep any personal details fully confidential and will not be shared with any third parties. Risky negotiations will keep any personal details in a secure database and will only be used for Risky Negotiations related communications only.